FAQ
Laundry and dry cleaning in Bangalore: everything we get asked
Pricing, pickup windows, coverage, and what happens to a garment between your door and your wardrobe. Service-specific questions are grouped below the general ones.
General questions
How does Luxere laundry pickup and delivery work in Bangalore?
You book a pickup slot and a care agent collects the bag from your door. Garments are scanned and sorted by fabric, washed or dry cleaned according to what each item needs, finished, and delivered back to your address. You do not need to be at a shop at any point.
How much does laundry cost in Bangalore?
Luxere prices everyday laundry by weight and specialist cleaning by garment. Wash and fold starts at ₹49 per kilogram, wash and iron at ₹69 per kilogram, and dry cleaning from ₹99 per item. Premium garment care is quoted per piece after the item is assessed. The minimum order value is ₹199. Pickup, delivery, handling and applicable taxes are shown in the booking total.
Which areas of Bengaluru does Luxere cover?
Luxere collects and delivers across Bengaluru, including Koramangala, HSR Layout, Indiranagar, Bellandur, Whitefield, Sarjapur Road, Jayanagar, Malleshwaram, HMT Layout, Nagasandra, Bagalagunte, Peenya, Jalahalli. Our local guides list published pickup windows. For other localities, share your address and PIN code by phone or WhatsApp so we can confirm your pickup slot and return time.
How quickly can you collect my laundry?
Pickup runs on a 30-minute window in Koramangala, HSR Layout, Indiranagar, Bellandur, HMT Layout, Nagasandra, Bagalagunte, Peenya and Jalahalli, and a 45-minute window in Whitefield, Sarjapur Road, Jayanagar and Malleshwaram. The window starts from the slot you book. For any other address, the pickup slot is confirmed when the booking is created.
How long does laundry take in Bangalore?
Standard delivery is 24 to 48 hours. A 4-hour express option is available: ask for it when you book and we will confirm it for the items in your order. Tell us your deadline when you book, before the bag is collected. Premium garment care is assessed and quoted per piece, so it is not an express service: hand finishing cannot be hurried without risking the garment.
What happens after I book a pickup?
Your booking confirms the pickup slot and the return arrangement. A care agent collects the bag at your door, or at the building gate or lobby if your society requires it. Wash and fold and wash and iron are charged on the weight recorded for the bag, dry cleaning is counted per garment, and premium care is quoted before any work starts. The minimum order value is ₹199. A smaller bag is still collected; the order is billed at ₹199. Pickup, delivery, handling and applicable taxes are shown in the booking total. Check the current charges before confirming your order. The payment method and timing are confirmed when the order is created, and the clean order comes back to your address.
How should I prepare my laundry for pickup?
Empty the pockets, keep dry-clean-only and delicate items separate from the everyday bag, and point out stains and what caused them. Tell us about anything of unusual value before it is collected, so it can go through premium care rather than a standard wash.
What is the difference between wash and fold, wash and iron, and dry cleaning?
Wash and fold washes everyday clothes and returns them folded, priced by weight. Wash and iron adds professional steam pressing and returns them on hangers, also by weight. Dry cleaning uses solvent instead of water and is priced per garment, for suits, wool, silk and anything labelled dry clean only.
How do you handle delicate and expensive clothes?
Every garment is scanned for fabric composition, colour stability and spot stains before it is processed, and sorted accordingly. Delicates are cleaned in solvent and finished with steam on tension finishers rather than pressed flat. Designer, bridal and heirloom pieces go through premium care, where each item is assessed and quoted individually.
What detergents and cleaning chemistry do you use?
Washing is done in reverse-osmosis soft water below 50ppm hardness with pH-balanced, hypoallergenic and organic detergents. Dry cleaning uses premium hydrocarbon solvent held as distilled fluid, which leaves no chemical residue or odour.
Do I need the app to book a pickup?
No. You can book now through Luxere's web service at https://luxere-customer-production.web.app, or contact us on +91 99805 98012 or at contact@luxere.in. The separate native mobile app is still in development and is not yet on the App Store or Play Store.
Do you clean bedsheets, towels and household linen?
Yes. Heavy household items are a good fit for weight-based wash and fold pricing, and they are washed separately from lighter clothing.
Is it spelled Luxere, Luxure, Luxer or Luxury?
Our brand is LUXERE, spelled L-U-X-E-R-E, and our business name is Luxere Laundry Services. If you searched for Luxure, Luxer, Luxeer, Luxery or Luxury laundry in Bangalore, check the business details: our website is luxere.in and our phone number is +91 99805 98012. Use these details to make sure you have found the laundry service you intended.
Where is the LUXERE laundry shop or showroom in Bangalore?
Our head office is at 3rd Floor, CHRIST Incubation and Consultancy Foundation, CHRIST (Deemed to be University), near Tumkur Road, Nagara Bavi, Yeshwanthpur Campus, Nagasandra, Bengaluru, Karnataka 560073. Our contact locations are Head office, CHRIST Yeshwanthpur Campus, Bellandur (registered office), HMT Layout shop, HSR Layout location. If you are searching for a Luxere showroom, contact us for laundry and dry cleaning, and confirm visiting arrangements before bringing garments. Our Bellandur registered office is not a walk-in counter. You can also book doorstep pickup and delivery.
Something came back wrong. What do I do?
Contact us on +91 99805 98012 or at contact@luxere.in with your order details and we will look into it. Raising it while the order is recent gives us the best chance of resolving it.
Wash and Fold questions
How much does wash and fold laundry cost in Bangalore?
Luxere wash and fold starts at ₹49 per kilogram. Because it is priced by weight, the cost of a load depends on how much you send rather than on how many items are in the bag.
Do I need to sort or count my clothes before pickup?
No. Put everyday clothes into a single bag. Sorting by colour, fabric, and wash temperature happens after collection, as part of the service.
Will my clothes come back ironed?
Wash and fold returns clothes washed, dried and folded, not pressed. If you want them pressed and ready to wear, choose wash and iron instead.
Can bedsheets and towels go in a wash and fold order?
Yes. Heavy household items such as sheets and towels are a good fit for weight-based pricing, and they are washed separately from lighter clothing.
How does pickup work?
Book a pickup slot, and a Bengaluru care agent collects the bag from your door. You get a confirmation with the collection and return details when the order is created.
Wash and Iron questions
How much does wash and iron cost in Bangalore?
Luxere wash and iron starts at ₹69 per kilogram, which includes both the wash and the professional steam pressing.
What is the difference between wash and fold and wash and iron?
Both wash your clothes the same way. Wash and fold returns them folded at ₹49 per kilogram; wash and iron returns them steam pressed and on hangers at ₹69 per kilogram.
Will pressing leave shiny marks on dark clothes?
Finishing is done on automated tension finishers using hot air and steam rather than direct contact pressing, specifically to avoid iron-shine on dark and delicate fabrics.
Can I get ironing only, without the wash?
Iron-only garments are handled and returned on hangers alongside wash and iron orders. Mention it when you book so the order is created correctly.
Is this steam ironing or clothes pressing?
Both terms describe what this service does, and it is closer to steam finishing than to domestic ironing. Garments are shaped with hot air and steam on automated tension finishers rather than pressed flat under a hot plate, which is what removes creases without leaving shine on dark or delicate fabric.
How does pickup work?
Book a pickup slot, and a Bengaluru care agent collects the bag from your door. You get a confirmation with the collection and return details when the order is created.
Dry Cleaning questions
How much does dry cleaning cost in Bangalore?
Luxere dry cleaning starts at ₹99 per item. It is priced per piece rather than by weight because each garment is inspected, spotted and finished individually.
What is the difference between dry cleaning and washing?
Washing uses water and detergent. Dry cleaning uses a solvent instead of water, so it can clean wool, silk and structured tailoring without the shrinking, stretching and loss of shape that water causes.
Which clothes should be dry cleaned?
Suits, blazers, wool, silk, and anything lined, interfaced or labelled dry clean only. Everyday cotton and synthetic clothing is cheaper and just as well served by wash and fold.
Will my clothes smell of chemicals afterwards?
No. Cleaning is done in premium hydrocarbon solvent held as distilled fluid, which leaves no chemical residue or odour on the garment.
Do you collect and deliver dry cleaning?
Book a pickup slot, and a Bengaluru care agent collects the bag from your door. You get a confirmation with the collection and return details when the order is created.
Question about laundry for a business?
Bulk, uniform and linen laundry for businesses is handled through the business enquiry route, where price, collection and turnaround are confirmed for the requirement rather than taken from the household price list.
Question not answered here?
Ask us directly. If it is about a specific garment, describe the fabric and what happened to it and we will tell you what we would do.